Did You Know

 

What to do if FDA is closed

If you are transporting merchandise regulated by FDA there are a few things you need to be aware of when you arrive at your port of crossing.

  1. Did the shipment get an automatic MAY PROCEED?
    Yes – no further action required by FDA-once processed by CBP,
                 Proceed to destination.
     No – see #2 or #3, whichever is applicable

  2. If FDA’s office is open, do not leave the border without presenting documents to them
    after you are processed by CBP.

  3. If the FDA is not open because the driver arrives or will arrive at the border after FDA hours of operation-driver MUST leave copies of paperwork (with entry#) for FDA. Driver may deliver the goods to the consignee, but they must be kept intact at destination. Please call our office for a FDA Hold Intact Notice which must be given to the consignee.

 

Please note that the CBP officer at the booth is not responsible to notify the driver of the FDA release status of your goods. CBP will only advise of CBP clearance status, not the FDA status. It is the carrier/driver’s responsibility to know to go in the FDA office to update the clearance status.



FDA Hours of Operation
– January 2017

BUFFALO, NY                    PHONE:  716-881-5588

Operational Hours:
Monday – Thursday 8:00 AM – 11:00 PM
Friday 8:00 AM – 3:30 PM
Sunday 1:00 PM – 9:00 PM

 

LEWISTON, NY                 PHONE : 716-285-8108

Operational Hours:
Monday – Thursday 8:00 AM – 11:00 PM
Friday 8:00 AM – 3:30 PM
Sunday 1:30 PM – 8:30 PM

 

CHAMPLAIN, NY              PHONE: 518-298-8240

Operational Hours:
Monday – Thursday 8:00 AM – 11:00 PM
Friday 8:00 AM – 4:00 PM
Sunday 3:00 PM – 11:00 PM

 

ALEXANDRIA BAY            PHONE: 315-482-5762

Operational Hours:
Monday – Friday 8:00 AM – 4:00 PM

 

MASSENA, NY                  PHONE : 315-769-7359

Operational Hours:
Monday – Friday 8:00 AM – 4:00 PM

 

OGDENSBURG, NY          PHONE: 315-393-1851

Operational Hours:
Monday – Friday 8:00 AM – 4:00 PM

 

DETROIT, MI                     PHONE: 313-226-5249

Operational Hours:
Monday-Friday 6:00 am-6:00 pm
Saturday-Sunday 8:00 am-12:00 pm

 

PORT HURON, MI            PHONE: 810-985-8513

Operational Hours:
Monday-Friday, 8:00 am-4:30 pm

CALAIS, ME                       PHONE : 207-454-3070

Operational Hours:
Monday-Friday, 8:00 am-4:30 pm

 

HIGHGATE SPRINGS, VT      PH: (802) 868-4725

Operational Hours:
Monday-Friday, 8:00 am-4:30 pm

 

HOULTON, ME                 PHONE: (207) 521-0045

Operational Hours:
Monday-Friday, 8:00 am-4:30 pm

 

PEMBINA, ND                   PHONE: 701-825-0022

Operational Hours:
Monday-Friday, 8:00 am-4:30 pm

 

BLAINE, WA                      PHONE: 360-332-0200

Operational Hours:
Monday-Friday 7:00 a.m. 11:00 p.m.

 

EASTPORT, ID                   PHONE: 208-267-7314
                                                       or 208-267-7610
Operational Hours:
Monday-Friday 8:00 a.m. 4:30 p.m.

 

SWEETGRASS, MT           PHONE:  406-335-3550

Operational Hours:
Monday-Friday 8:00 a.m. 4:30 p.m.